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PRIVACY POLICY

Privacy Policy

This Privacy Policy (the "Policy") describes how U Krooze Rentals, LLC ("we," "us," or "our") collects, stores, uses, and shares ("processes") your personal information when you use our services ("Services"). This applies when you:

  • Visit our website at www.UKrooze.com, or any other website we operate that links to this Privacy Policy;

  • Download and use our mobile application (UKrooze), or any other app we provide that links to this Privacy Policy;

  • Engage with us in any other capacity, including through sales, marketing, or events.

If you have any questions or concerns, this Privacy Policy aims to help you understand your privacy rights and choices. If you disagree with our policies and practices, we kindly ask that you refrain from using our Services. Should you have further questions, please contact us at info@UKrooze.com.

Key Points Overview

This section summarizes key aspects of our Privacy Policy. Please review the full policy for comprehensive details.

  1. What Personal Information Do We Process? We may process personal information depending on how you interact with us and our Services. The details of what information is processed are outlined below.

  2. Do We Process Sensitive Personal Information? No, we do not process sensitive personal information.

  3. Do We Receive Any Information from Third Parties? No, we do not receive personal information from third parties.

  4. How Do We Process Your Information? We process your personal data to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with applicable laws.

  5. In What Situations Do We Share Your Information? We may share personal information in specific circumstances, as detailed below.

  6. How Do We Protect Your Information? We implement security measures to safeguard your personal data. However, no method of electronic transmission or data storage is completely secure, and we cannot guarantee 100% security.

  7. What Are Your Rights? Depending on your location, privacy laws may grant you certain rights over your personal information.

  8. How Do You Exercise Your Rights? You can exercise your rights by contacting us directly. We will respond in accordance with applicable data protection laws.

1. Information We Collect

Personal Information You Provide to Us

In short: We collect personal information that you voluntarily provide when using our Services.

We collect personal information you provide when you register for our Services, express an interest in our offerings, or otherwise engage with us. This may include, but is not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Username and password

  • Contact preferences

  • Billing information (including payment details)

  • Debit/credit card numbers

Payment Data

When making purchases, we collect data necessary to process your payment (e.g., payment instrument number, security code). This data is securely stored by our payment processor, Stripe. For more details, please refer to Stripe’s Privacy Policy at https://stripe.com/privacy .

Social Media Login Data

If you choose to register via a social media account (e.g., Facebook, Twitter), we may collect relevant information from your social media profile, which could include your name, email address, and other public information based on your social media settings.

Application Data

If you use our mobile applications, we may collect the following information with your consent:

  • Geolocation Data: We may track your location to provide location-based services, which can be adjusted through your device’s settings.

  • Mobile Device Data: Information related to your device, including ID, operating system, and network information.

  • Push Notifications: With your permission, we may send you notifications related to your account or Services. You may opt out at any time through your device settings.

Automatically Collected Information

In short: Some information is automatically collected when you access or use our Services.

This may include data such as:

  • Your IP address

  • Device and browser information

  • Geolocation information (depending on device settings)

  • Log and usage data (including interaction with our Services)

This information is primarily used for maintaining the security and functionality of our Services and for internal analytics.

2. How We Process Your Information

In short: We process your personal information to deliver and improve our Services, communicate with you, prevent fraud, and comply with legal obligations.

We process your information for purposes including:

  • Facilitating account creation and management

  • Delivering requested services

  • Responding to inquiries and providing customer support

  • Sending administrative communications

  • Managing orders and transactions

  • Communicating with users (via features like user-to-user messaging)

  • Conducting marketing activities (with your consent)

  • Protecting the security of our Services

  • Improving our Services and user experience

3. Sharing Your Personal Information

In short: We may share your information in specific situations, outlined below:

  • Business Transfers: We may share or transfer your information during negotiations for a merger, acquisition, or sale of business assets.

  • Google Maps Platform APIs: We may share information with Google Maps APIs for location-based services.

  • Offer Wall: If our app displays third-party offers, we may share certain information (e.g., user ID) with advertisers to prevent fraud and ensure proper reward distribution.

4. Use of Cookies and Tracking Technologies

In short: We may use cookies and similar technologies to collect and store information.

Cookies help us enhance your user experience. Specific details on cookie usage and how you can manage your preferences are outlined in our Cookie Notice.

5. Social Media Logins

In short: If you use a social media account to log in, we may receive certain information about you.

When you choose to register or log in using a social media account (e.g., Facebook, Twitter), we may access profile details from that platform. Please note that we do not control how social media platforms use your information. We recommend reviewing their privacy policies for more details.

6. Data Retention

In short: We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy.

We will retain your personal information for as long as required to fulfill the purposes for which it was collected, or as long as required by law. When we no longer have a legitimate need to process your data, we will delete or anonymize it.

7. Data Security

In short: We use technical and organizational measures to protect your personal data.

We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no system is completely secure, and we cannot guarantee the absolute safety of your data.

8. Children's Privacy

In short: We do not knowingly collect information from children under 18.

We do not knowingly collect or solicit data from children under 18. If we discover that we have collected information from a child under 18, we will take steps to delete it. If you believe we may have collected such data, please contact us at info@UKrooze.com.

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9. YOUR PRIVACY RIGHTS
In Summary: You have the right to review, update, or terminate your account at any time.

Withdrawing Your Consent:
If we rely on your consent to process your personal information (which may be express or implied, depending on applicable laws), you have the right to withdraw that consent at any time. To do so, simply contact us using the details provided below. Please note that withdrawing your consent will not affect the lawfulness of any processing conducted prior to the withdrawal, nor, where applicable, will it impact any processing based on other lawful grounds for processing your personal information, such as contract performance or compliance with legal obligations.

Opting Out of Marketing Communications:
You may opt out of receiving marketing and promotional communications at any time by:

  • Clicking the "unsubscribe" link in our emails,

  • Replying "STOP" or "UNSUBSCRIBE" to any SMS communications,

  • Contacting us directly using the details below.

Please be aware that, even if you opt out of marketing communications, we may still contact you for essential, service-related matters, such as account administration, service requests, or other non-marketing communications.

Account Information:
You may review, update, or request the termination of your account at any time by contacting us at the following:

Upon your request to terminate your account, we will deactivate or delete your information from our active databases. However, certain information may be retained for purposes such as fraud prevention, troubleshooting, legal compliance, or enforcement of our Terms of Service.

Cookies and Similar Technologies:
Most web browsers are set to accept cookies by default. You may configure your browser to remove or reject cookies if you prefer, although this may impact the functionality of certain features or services.

If you have any questions regarding your privacy rights, please contact us via email at info@UKrooze.com.

10. DO-NOT-TRACK (DNT) FEATURES
Most web browsers, along with certain mobile operating systems and applications, feature a "Do-Not-Track" (DNT) setting that allows users to signal their preference not to have their online browsing activities monitored or collected. Currently, no standardized technology exists for recognizing and responding to DNT signals, and as a result, we do not currently honor DNT requests. Should a uniform standard for DNT signals be adopted in the future, we will update this privacy notice accordingly.

11. PRIVACY RIGHTS FOR UNITED STATES RESIDENTS
In Summary: If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are entitled to specific rights regarding the collection, use, and sharing of your personal information.

We retain collected personal information for as long as necessary to provide our Services or for other legitimate business purposes, such as:

  • Identifiers, personal information as defined under the California Customer Records statute, and commercial information for users with active accounts.

  • Additional personal information may be collected during interactions with customer support, participation in surveys, or engagement in contests and promotions.

Use and Sharing of Your Personal Information:
We may disclose personal information to service providers under written contracts and for business purposes. For details on how we share your personal information, please refer to the relevant section below.

We do not sell or share personal information with third parties for business or commercial purposes, and have not done so in the past 12 months.

California Residents:
Under California Civil Code Section 1798.83 (the "Shine the Light" law), California residents may request information about the categories of personal information shared with third parties for direct marketing purposes, along with the names and addresses of third parties with which we have shared such information in the preceding calendar year.

If you are under 18 and a California resident with a registered account, you may request the removal of publicly posted data. To make this request, please contact us with your account details and a statement confirming your residency in California. While we will remove such data from public view, please note that it may not be completely deleted from all of our systems.

CCPA Privacy Rights (for California Residents):
Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal information:

  1. Right to Request Deletion: You may request the deletion of your personal data, subject to certain legal exceptions (e.g., legal obligations or fraud prevention).

  2. Right to Know: You may request information about:

    • Whether we collect your personal data and its purpose,

    • The categories of data we collect and the third parties with whom we share it,

    • The specific pieces of data we have collected about you.

  3. Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

  4. Right to Limit Use of Sensitive Data: We do not process sensitive personal information.

For more information on how to exercise your CCPA rights, please contact us via email at info@UKrooze.com.

Rights for Colorado, Connecticut, Utah, and Virginia Residents
If you are a resident of Colorado, Connecticut, Utah, or Virginia, you have specific rights under state privacy laws that are similar to the CCPA. These rights may include:

  • The right to know whether we are processing your personal data,

  • The right to access, correct, or delete your personal data,

  • The right to opt out of the sale or sharing of your personal data for targeted advertising or profiling.

To exercise these rights, please contact us at info@UKrooze.com. If we decline to take action on your request, you may appeal the decision within a designated timeframe, and we will respond accordingly.

12. WILL WE UPDATE THIS NOTICE?
In Brief: Yes, we may update this notice as necessary to remain compliant with applicable laws.

We may revise this privacy notice periodically. Any updates will be reflected by an updated "Revised" date, and the new version will become effective immediately upon being made available. In the event of significant changes, we will notify you either through a prominent notice on our website or by directly sending you a notification. We encourage you to review this notice regularly to stay informed about how we protect your personal information.

13. HOW CAN YOU CONTACT US REGARDING THIS NOTICE?
If you have any questions or comments about this notice, please reach out to us at info@UKrooze.com.

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE INFORMATION WE COLLECT FROM YOU?
Depending on the laws of your country, you may have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us directly.

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